The Swiss Tax Institute ensures full compliance with international and Swiss data protection regulations, including GDPR (General Data Protection Regulation) and FADP (Swiss Federal Act on Data Protection). The platform prioritizes user privacy and data security by implementing the following measures:

• Data Encryption: All user data is encrypted both during transmission and at rest to prevent unauthorized access.
• Secure Cloud Storage: Data is stored securely in the cloud with trusted providers that comply with GDPR and FADP standards.
• Daily Backups: Regular daily backups are conducted to ensure data integrity and recovery in case of system failures.
• User Consent: Users must provide explicit consent for data collection and usage in line with GDPR guidelines.
• Transparent Policies: The platform provides clear and accessible privacy policies to inform users about their rights and how their data is managed.

These practices ensure that users can trust the platform with their personal information while maintaining compliance with legal and regulatory standards.

Frequently Asked Questions (FAQs) #

1. What personal data does the platform collect? #

The platform collects only the information necessary to provide its services, such as:

• Name, email address, and payment details for account creation and purchases.
• Activity data, such as course progress and preferences, to enhance the user experience.
• Data from instructors, such as course materials and tax-related expertise, for content management purposes.

2. How is my data protected? #

Your data is encrypted using industry-standard protocols both during transmission and at rest. Additionally, we use secure cloud storage providers that comply with GDPR and FADP regulations. Daily backups are performed to ensure data recovery in case of technical issues.

3. Does the platform share my data with third parties? #

No, your data is not sold or shared with third parties without your consent. Data may be shared with trusted service providers (e.g., payment processors) only to deliver platform services. These providers are also GDPR-compliant.

4. How can I manage my personal data? #

You can manage your personal data by:

• Access your account profile to view or edit your details.
• Requesting a copy of your data by contacting support.
• Deleting your account and associated data by submitting a request via our support team.

5. What happens to my data if I delete my account? #

When you delete your account, all your data is permanently removed from our systems within 30 days, except for data required to comply with legal obligations (e.g., financial transaction records).

6. How does the platform comply with GDPR and FADP? #

The platform complies with GDPR and FADP by:

• Obtaining user consent for data collection and processing.
• Offering users the right to access, correct, or delete their data.
• Implementing robust security measures to protect personal information.
• Providing clear privacy policies and terms of service.

7. What should I do if I suspect a data breach? #

If you suspect a data breach, contact our support team immediately. We have a dedicated incident response plan to address and resolve such issues promptly.

8. Are instructors and learners equally protected under GDPR and FADP? #

Yes, both instructors and learners are protected equally under GDPR and FADP. The platform applies the same data protection standards to all users, regardless of their role.

9. How often are compliance measures reviewed? #

Compliance measures are reviewed regularly, with audits conducted at least once a year. Additionally, legal updates are monitored in real-time to ensure the platform remains compliant with changing regulations.

10. Where can I find the platform’s Privacy Policy? #

The Privacy Policy is accessible at any time through the footer of the website or in your account settings. It provides detailed information about data collection, usage, and your rights as a user.