Browser-related issues can often impact platform performance. Below are detailed steps for resolving common browser compatibility problems:
Supported Browsers #
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Safari (latest version)
- Microsoft Edge (latest version)
Steps to Resolve Browser Issues #
- Clear Cache and Cookies:
- Open your browser settings.
- Navigate to “Privacy & Security” and select “Clear Browsing Data.”
- Ensure “Cached Images and Files” and “Cookies” are selected, then click “Clear.”
- Disable Extensions:
- Open your browser settings and navigate to “Extensions” or “Add-ons.”
- Disable any non-essential extensions that might interfere with the platform.
- Update Browser:
- Check for updates in your browser settings and ensure you are using the latest version.
- Switch Browser:
- If the issue persists, try accessing the platform using a different supported browser.
